RecallFill
Stop Losing €200+ Per Cancellation
RecallFill is an automated patient recall and waitlist software for solo healthcare providers. When a patient cancels, our engine instantly broadcasts the open slot to your waitlist via SMS and email. The first patient to click claims it.
The "Empty Chair" Problem
Manual calling is costing you more than just time.
The Hard Way
Receptionist frantically dials down a paper list.
80% of calls go straight to voicemail.
Hours of staff time wasted playing phone tag.
The slot stays empty. You lose €200+.
The Easy Way
Engine detects the calendar cancellation instantly.
Smart-broadcasts the open slot via SMS/Mail.
The first patient to click claims it in seconds.
Chair is filled. Revenue recovered. Zero effort.
Fits Your Workflow — Not the Other Way Around
No training. No IT setup. No disruption. Your receptionist keeps using whatever they use today — paper, spreadsheet, or modern practice software. When a slot opens, you mark it cancelled the same way you always do, and RecallFill silently fills it behind the scenes.
Step 1: The Standby List (Patient Win)
The Situation: Your clinic is fully booked for weeks.
The Solution: Patients who want to be seen sooner join your RecallFill standby list to skip the line.
Step 2: The Cancellation (Clinic Problem)
The Situation: A patient suddenly cancels their 2:00 PM appointment today.
The Problem: You are left with an empty chair and €200+ in lost revenue.
Step 3: The Broadcast (The Fix)
You: Log in, select the newly open 2:00 PM slot, and click "Broadcast."
RecallFill: Instantly texts your standby list: "A slot opened at 2:00 PM today. Click to claim it."
Step 4: The Win-Win Result
The Patient: The first to click claims the slot, thrilled they don't have to wait weeks to see you.
The Clinic: Your chair is filled, and your revenue is recovered in seconds with zero phone tag.
Solo Clinic
€29 / month
(or your local equivalent)
Perfect for independent practitioners
Includes 14-Day Free Trial
Up to 50 automated SMS/mo
Real-time broadcast engine
Zero onboarding fees
No credit card required
Busy Practice
€49 / month
(or your local equivalent)
For high-volume, multi-chair clinics
Includes 14-Day Free Trial
Unlimited automated SMS/mo
Real-time broadcast engine
Priority email support
No credit card required
Try it risk-free for 14 days. No credit card required. > Our goal is simple: We want RecallFill to pay for your entire year's subscription before you ever spend a dime. If it doesn't fill a cancelled slot in your first two weeks, you walk away paying nothing.
Terms of Service for RecallFill
Last Updated: May 17, 20261. Acceptance of Terms
By accessing or using RecallFill ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service. RecallFill is a business-to-business (B2B) scheduling automation tool designed for healthcare clinics and solo practitioners ("Customers").2. Description of Service
RecallFill provides an automated notification system that detects calendar cancellations and broadcasts availability to a Customer's patient waitlist via SMS, WhatsApp, or Email.3. Payments and Merchant of Record
Our order process is conducted by our online reseller, Lemon Squeezy. Lemon Squeezy is the Merchant of Record for all our orders. Lemon Squeezy provides customer service regarding payment inquiries and handles all payment processing, tax collection, and subscription billing.4. Healthcare Data and Compliance
RecallFill is a communication middleware, not an Electronic Health Record (EHR) system.
Patient Consent: Customers (the clinic/provider) are strictly responsible for obtaining necessary prior consent from their patients to receive SMS, WhatsApp, or email notifications regarding appointment availability.
Data Minimization: We only collect the minimum data required to facilitate the Service (Patient Name and Phone Number/Email). Customers must not upload or transmit sensitive Protected Health Information (PHI) or detailed medical records through the Service.5. Limitation of Liability
The Service is provided on an "as is" and "as available" basis. RecallFill does not guarantee that every canceled slot will be filled. RecallFill shall not be held liable for any lost revenue, missed appointments, delayed SMS delivery by third-party carriers, or technical downtime. In no event shall RecallFill's aggregate liability exceed the amount paid by the Customer in the past three (3) months.6. Account Termination
You may cancel your subscription at any time via your billing dashboard. RecallFill reserves the right to suspend or terminate accounts that violate these Terms or use the Service to send unsolicited spam.
Subscriptions are billed on a month-to-month basis. Because RecallFill is a digital automation service, we do not offer refunds or prorated credits for partial months of service after the billing cycle has processed.7. Contact Information
If you have any questions about these Terms, please contact us at: [email protected].
Privacy Policy for RecallFill
Last Updated: May 17, 20261. Introduction
RecallFill ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our scheduling automation service ("Service") at recallfill.com.2. Information We Collect
We collect minimal data necessary to provide our Service:
Customer Data: If you are a clinic or practitioner, we collect your name, practice name, and email address for account management.
Patient Data: For the purpose of waitlist automation, we process patient names and phone numbers or email addresses submitted via your customized RecallFill join link or QR code.
Payment Information: We do not collect or store credit card details. All payment processing is securely handled by our Merchant of Record, Lemon Squeezy.3. How We Use Your Information
We use the collected data strictly to:
* Provide, maintain, and improve the RecallFill Service.
* Send automated SMS, WhatsApp, or email notifications regarding appointment availability to waitlisted patients.
* Communicate with Customers regarding account updates, billing, and technical support.4. Data Sharing and Third Parties
We do not sell, rent, or trade your data or your patients' data. We only share information with trusted third-party service providers necessary to operate the Service, including:
Lemon Squeezy: For subscription billing and tax compliance.
Telecommunication APIs: (e.g., Twilio, WhatsApp API, email delivery services) strictly for the transmission of waitlist notifications.
Cloud Infrastructure: For secure database storage.5. Data Security
We implement industry-standard security measures, including Row-Level Security (RLS) in our database vault, to protect data against unauthorized access. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.6. Your Rights
Customers may request access to, correction, or deletion of their account data at any time. Patients wishing to be removed from a waitlist can do so by contacting the respective clinic directly or using any provided opt-out mechanism in our messages.7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: [email protected].
Practitioner Vault
The RecallFill dashboard is currently operating in Private Beta. If you are an active partner clinic, please check your onboarding email for your secure, passwordless Magic Link to access your release portal. If you are a new clinic, select a plan above to get started.
Do The Math: What Are Empty Chairs Costing You?
Most solo practitioners average 3 last-minute cancellations per week. At €200 per slot, that’s €2,400 bleeding out of your practice every month.
The Loss: €2,400 / month in empty chairs.
The Recovery: RecallFill automatically fills ~30% of those slots.
Your ROI: You recover +€720 / month.
Your Cost: Just €29 / month
Frequently Asked Questions
What is RecallFill?
RecallFill is an automated waitlist and patient recall software designed for independent healthcare clinics, dentists, and physiotherapists. It automatically fills canceled appointments by texting waitlisted patients.How much does RecallFill cost?
RecallFill costs €29 per month for the Solo Clinic tier, which includes up to 50 automated SMS broadcasts, or €49 per month for the Busy Practice tier with unlimited SMS. There are no setup fees.Is RecallFill an Electronic Health Record (EHR) system?
No. RecallFill is a lightweight communication middleware. It only processes patient names and phone numbers to send availability notifications, ensuring minimal compliance overhead.Does RecallFill require patients to download an app?
No. Patients receive a standard SMS or email and claim the open appointment via a secure, one-click web link.